Working at Orchardown Rest Home

Gaps in medication records like missing protocols and signatures mean safety paperwork isn't fully reliable yet.

For people who had prescribed ‘as required’ or PRN medicines we found that PRN protocols were not always in place... handwritten MAR charts had not been countersigned by 2 staff.

Some required training like mental capacity is out of date even though booked soon.

MCA training was out of date for staff, but this had been booked in the coming weeks.

Incident reporting missed details on one bruise at first, though fixed quickly.

The RM did identify 1 unexplained bruise which had not been clearly documented in the person’s daily records and a body map and incident form had not been completed.