Working at Orchard Views Residential Home

No activities or engagement for residents, so your day is mostly routine personal care like washing, dressing and meals.

There was a lack of stimulation and meaningful activities for people. People lacked community engagement, and we observed people spending long periods of time in their rooms.

Staff have gaps in mandatory training like overdue safeguarding refreshers, and no supervisions or appraisals.

several staff were overdue refresher training relating to safeguarding, the manager had recognised this and was taking action... Competency assessments of staff practice were lacking, as were supervisions and appraisals.

Risks to residents not always managed well, and accident records not kept or reviewed properly.

The provider was in breach of legal regulation in relation to managing risks posed to people. Accidents and incidents were not robustly recorded or appropriately monitored, to enable the service to learn lessons from these.