Working at Orchard View
1 Fawdon Lane, Newcastle Upon Tyne, NE3 2RU
Operated by Careline Lifestyles (UK) Ltd
26 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported with good training and safe practices, but no registered manager yet and limited activities hold it back."
Safety & Risk
7/10
✓
Safeguarding training was mandatory and staff compliance figures were at 97%. Medicines were managed safely.
Staff Culture
6/10
✓
Staff told us they felt supported by the management team. One staff member said, 'The management are very approachable and always there if needed for anything.'
Staffing Levels
5/10
!
Staff told us that at times agency staff were used to cover when there were shortfalls in safe staffing levels. We observed there were enough staff on duty to meet people’s care and support needs.
Training & Dev
6/10
✓
Mandatory staff training compliance rates were at 93-100% compliant. Staff told us they received training and support to carry out their role effectively.
Management
2/10
✕
At the time of the assessment there was not a CQC registered Manager in post; there was a home manager who was in the process of applying for registration.
Programmes
3/10
✕
An activity board that had been recently introduced to support ideas for at home activities that kept people active. Staff engaged people to help create menus in advance of meal preparation.
Points to consider
No permanent manager in place yet, even though staff like the current one.
there was not a CQC registered Manager in post; there was a home manager who was in the process of applying for registration.
Some agency workers cover staffing shortfalls at times.
Staff told us that at times agency staff were used to cover when there were shortfalls in safe staffing levels.
Only basic activities like an activity board and menu planning, no coordinator or varied programme.
An activity board that had been recently introduced to support ideas for at home activities that kept people active.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews