Last updated: 9 February 2026
"Staff feel happy, valued and well supported with useful training and an open-door policy from managers, but staffing lacks strong retention and activities have no dedicated programmes."
People continued to be supported to remain safe. Risk to health and safety were well managed... Medicines were managed safely... Incidents... used as learning opportunities.
Staff told us they were happy in their role and felt listened to and supported. ... 'We are lucky, it's lovely here. I am really well supported and it's a nice place to work.'
There continued to be enough staff to support people safely and provide people with support to go out into the community.
Training was face to face and included a wide range of topics enabling staff to support people well. Staff said, 'The training is useful. We did training on sexuality recently...'
A registered manager was in post and people knew them and the deputy manager well. Staff comments included, 'I think [the managers] are supportive. There is an open-door policy...'
People told us that they led active lives and accessed a wide range of activities of their choice in the community. This included... swimming... cinema and have dinner with their friend... day centres.
Staffing is enough for safe care and community outings, but nothing said about low staff turnover or no agency workers.
There continued to be enough staff to support people safely and provide people with support to go out into the community.
Activities include community trips like swimming and cinema plus home crafts and cooking, but no activities coordinator or special programmes.
People told us that they led active lives and accessed a wide range of activities of their choice in the community. This included social and physical activities... swimming... cinema... Some people went to day centres.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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