Working at Orchard Mews

Enough staff now after a big hiring push, but high turnover and agency workers were used until recently.

I feel there has been a large turnover of staff and they seem to be using agency in replacement. Agency staff and internal bank staff had supported the service with any shortfalls before this.

Staff training is standard but has gaps like more needed on mental capacity for residents who cannot decide for themselves.

we noted staff needed further training around applying MCA due to limited knowledge when considering mental disorders.