Working at Orchard Manor View
34 Robert Hall Street, Leicester, LE4 5RB
Operated by Orchard Manor View Limited
30 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and enjoy working there with strong safety practices, but limited details on staff retention and no specialist training."
Safety & Risk
7/10
✓
Per 2020: Assured on infection prevention including PPE use, testing, staff zoning, no external staff, increased cleaning. Per 2019: Robust safeguarding, medicines managed safely, learning from incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the home. A visiting professional said 'I can't fault the home'. Staff felt supported.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient numbers of staff employed to ensure people's needs were met. We saw staff had time to engage people in conversation. Per 2020: core group of staff, no external staff required.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received the training and support they required for their role. Electronic system flags training due, discussed at regular supervision and appraisals.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff were clear about their role and told us they were supported to do it. The registered manager was open and transparent and people and health professionals spoke highly of the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Regular activities included quizzes, flower arranging, cooking, reminisce mornings, poem afternoons, fruity Friday, cultural days, sensory room.
Points to consider
Staff numbers are enough to cover needs and chat with residents but no details on long team stability or very low agency use.
There were sufficient numbers of staff employed to ensure people's needs were met. We saw staff had time to engage people in conversation.
Staff get the training they need plus supervision but nothing specialist or funded qualifications for career growth.
Staff received the training and support they required to do their job. Staff had the opportunity to discuss their training and development needs at regular supervision and appraisals.
Regular fun activities like quizzes, cooking and sensory stuff but no activities coordinator or special therapy programmes.
People told us they enjoyed a wide range of activities. Other regular activities included quizzes, flower arranging, cooking, reminisce mornings, poem afternoons, conversation afternoons, fruity Friday, cultural days, smells of things to bring back memories and regular singers. The home also has a dedicated sensory room for dementia sufferers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews