Last updated: 9 February 2026
"Staff feel supported by an approachable manager with enough staff, good training and assured safety, but limited activities without a coordinator make work mostly routine."
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, admitting people safely, and promoting safety through hygiene practices (2021 infection control inspection).
Per 2019 comprehensive inspection: Staff told us that the manager was approachable and had an open-door policy if there were any concerns. Staff told us their views were encouraged and welcomed by the management team.
Per 2019 comprehensive inspection: Rotas showed there were enough staff and the manager told us there were no staff vacancies. Staff told us they felt there were enough staff on shift.
Per 2019 comprehensive inspection: The training matrix evidenced that the staff received the necessary training and we also saw refresher training had been arranged. Staff received an appropriate level of support through regular supervision.
Per 2019 comprehensive inspection: The registered manager was described as supportive and approachable. Staff told us that the manager was approachable and had an open-door policy.
Per 2019 comprehensive inspection: People had access to a selection of activities. Activities were planned and available activities were on display in the home.
No activities coordinator or varied programme, so the job is mostly routine personal care.
Per 2019 comprehensive inspection: People had access to a selection of activities.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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