Working at Orchard Lodge
22 Orchard Road, Havant, PO9 1AU
Operated by Dolphin Homes Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Visible and approachable leaders foster an open culture where staff feel valued and supported, with a settled team and strong safety, although activities and programmes are weaker."
Safety & Risk
8/10
✓
The service had a good track record on safety and managed accidents and incidents well. Staff recognised incidents and reported them appropriately. Managers... investigated incidents and shared lessons learned...
Staff Culture
8/10
✓
Staff felt valued and empowered through inclusion in the development of people's care to suggest improvements and question poor practice. There was a transparent and open and honest culture... Staff felt respected, supported and valued... 'There is an open-door policy.'
Staffing Levels
7/10
✓
The service had enough staff, who knew the people. One staff member told us, 'Everyone who works here knows the home really well.' A family member told us, 'The staff team is very settled and that is a good thing.'
Training & Dev
7/10
✓
People received care... from trained staff and specialists able to meet their needs and wishes. Managers ensured that staff had relevant training, regular supervision and appraisal.
Management
8/10
✓
Leaders had the skills, knowledge and experience to perform their roles... They were visible in the service and approachable for people and staff. A staff member told us, 'I think what [registered manager's name] has done since she has been here has really turned it around.'
Programmes
6/10
✓
We saw people engaging in a range of activities, from celebrating a themed birthday party, tie-dying clothing, interactive reading and musical instruments. Staff told us how they had tried to be innovative with activities...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews