Working at Orchard Leigh
Hayden Road, Cheltenham, GL51 0SN
Operated by Voyage 1 Limited
8 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by visible leadership with stable teams and good training, but basic activities without a coordinator hold it back."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Each person had individualised assessments and management plans associated with their personal risks. The registered manager completed a monthly analysis on all accidents and incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt supported and valued by the registered manager. One staff member said, '[Name] is very supportive, she always listens to our views and suggestions.' Per 2022: One staff member said: 'we are proud as a team'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People benefited from a stable and consistent staff team. Through our observations and discussions with staff and relatives, we found there were enough staff with the right experience or training to meet the needs of people.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had completed the provider's mandatory training and been given opportunities to develop and achieve additional training and qualifications to meet people's needs. Staff received regular support and supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had a visible presence in the service and led by example. Staff told us they felt supported and valued by the registered manager.
Programmes
5/10
!
Per 2019 comprehensive inspection: People were supported to carry out a range of activities in the home and community depending on their preferences and timetables such as attending swimming sessions and discos.
Points to consider
Staffing levels are adequate and the team is stable now, but nothing more to make workloads light or care unhurried.
Per 2019 comprehensive inspection: Through our observations and discussions with staff and relatives, we found there were enough staff with the right experience or training to meet the needs of people.
No activities coordinator or specialist programmes, so shifts are mostly personal care with basic outings like swimming and discos.
Per 2019 comprehensive inspection: People were supported to carry out a range of activities in the home and community depending on their preferences and timetables such as attending swimming sessions and discos.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews