Working at Orchard House
38 Park Road East, Wolverhampton, WV1 4PZ
Operated by Aston Transitional Care Limited
3 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by leadership in a positive culture with up-to-date training, but no regular activities programme and just adequate staffing hold it back."
Safety & Risk
6/10
✓
People were safeguarded from potential abuse as procedures were in place and followed. Medicines were managed safely.
Staff Culture
7/10
✓
Staff we spoke with felt supported by the leadership team and spoke positively about the work environment. A staff member told us how the team had been responsive to their personal needs.
Staffing Levels
5/10
!
We saw there were enough staff available to support people in line with their assessed needs and staffing they had been allocated.
Training & Dev
6/10
✓
This included mandatory training and training that was specific to people’s individual needs. We reviewed the training matrix, and this confirmed staff training was up to date.
Management
6/10
✓
Staff felt listened to and involved and spoke positively about the support they received from the company and the leadership team.
Programmes
3/10
✕
We saw people used these hours to participate in activities they chose, including visits to the local park and one person was attending a farm which they had chosen.
Points to consider
No activities coordinator or regular programme, so the job is mostly routine personal care with just occasional outings to the park or farm.
We saw people used these hours to participate in activities they chose, including visits to the local park and one person was attending a farm which they had chosen.
Staffing is adequate but nothing special, just enough to meet basic needs with no info on stable teams or easy workloads.
We saw there were enough staff available to support people in line with their assessed needs and staffing they had been allocated.
AI Generated
CQC Inspection Overview
CQC Inspection
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews