Working at Orchard House
The Walk, Withington, HR1 3PR
Operated by Shaw Healthcare Limited
28 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Open approachable management creating a positive culture and strong safety practices, but reliance on agency staff for cover and basic activities without innovations hold it back."
Safety & Risk
8/10
✓
Staff had a good understanding about protecting people from abuse. They had up to date training and understood who to report concerns to. ... Incidents and accidents were investigated, and actions were taken to prevent recurrence.
Staff Culture
8/10
✓
The management team and staff were passionate about person centred care and people felt valued and well supported. ... Staff said the registered manager listened to their feedback and ideas.
Staffing Levels
6/10
✓
Staff told us there were enough staff and the registered manager would arrange cover if needed from agency staff familiar with people living at the home when possible. ... There was an on-going recruitment campaign to fill vacancies.
Training & Dev
7/10
✓
Staff said they were supported with all the training they needed to ensure they could meet people's needs. ... Ongoing training updates were arranged for staff, and staff said they were encouraged to further develop their knowledge and skills through vocational training.
Management
8/10
✓
The registered manager and her management team were open, approachable and focussed on providing person centred care. ... All the staff we spoke with said the registered manager had created an open and positive culture at the home.
Programmes
6/10
✓
There was an activity program advertised around the home, with events planned regularly which people told us they enjoyed participating in. People also went out on day excursions and events were planned in the local hall.
Points to consider
Enough staff most days, but they rely on agency workers for cover and are still trying to fill vacancies.
they used regular agency staff to ensure they had sufficient staff. There was an on-going recruitment campaign to fill vacancies.
Regular activities like outings and events to keep residents busy, but no specialist programmes or creative innovations for staff to deliver.
There was an activity program advertised around the home, with events planned regularly which people told us they enjoyed participating in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews