Working at Orchard House Residential Care Home
191 High Street, Sawston, CB22 3HJ
Operated by Sanctuary Care Limited
35 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive managers promote a positive culture and strong safety, but some agency staff use and basic training hold it back."
Safety & Risk
7/10
✓
Per 2021: No infections since 2020, assured on IPC, PPE, cleaning, outbreak management; per 2017: Good safeguarding, risks assessed, incidents analysed and lessons shared.
Staff Culture
7/10
✓
Per 2017: Staff worked well together and felt supported by the management team promoting a positive culture; 98% satisfaction rate from questionnaires.
Staffing Levels
6/10
✓
Per 2017: 'There are sufficient staff. It's not rushed, staff have time to talk with people'; registered manager tried as much as possible to use own staff rather than agency.
Training & Dev
6/10
✓
Per 2017: Staff received appropriate training including dementia awareness which 'gave me a lot of insight', shadowing, regular support, records up to date.
Management
7/10
✓
Per 2021: The registered manager supported people and staff with their wellbeing and promoted openness; per 2017: Staff felt supported, 'I am never left to feel alone since [registered manager] came. She is a people person'.
Programmes
6/10
✓
Per 2017: Dedicated activities coordinator described as 'fabulous', variety including courtyard garden, individual sessions, on-site day centre with community.
Points to consider
Staff numbers are enough to not feel rushed but the home still uses some agency staff.
Per 2017 comprehensive inspection: the registered manager tried as much as possible to use the home's own staff, rather than agency staff.
Training covers basics like dementia care and induction but no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Staff told us that they received enough training to give them the skills to carry out their roles... training in dementia awareness.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews