Working at Orchard House Residential Care Home
155 Barton Road, Kettering, NN15 6RT
Operated by R Sons (Homes) Limited
33 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel well supported in an open culture with enough staff for safe care, but new quality systems need time to embed in daily practice."
Safety & Risk
7/10
✓
People received safe care and support... Staff understood safeguarding procedures and were confident in reporting any concerns. Risks to people's safety were assessed and well managed
Staff Culture
6/10
✓
Staff felt well supported and said the registered manager was open and approachable. The manager promoted an open and learning culture where staff were encouraged to share their views, work together as a team
Staffing Levels
6/10
✓
Staff said there were sufficient numbers of staff to make sure people's needs were met and to ensure their care was not rushed. Our observations confirmed there were sufficient staff to meet people's needs in a timely manner
Training & Dev
5/10
!
Staff had received further training and had their competencies checked to ensure safe practice. Staff received training in safeguarding
Management
4/10
!
There was a new manager in post who was being supported by an outside consultant to drive improvements at the service. The provider's quality assurance systems and processes had been overhauled and improved... Many of these systems were newly implemented and needed time to become embedded into staff practice
Programmes
/10
✕
Points to consider
New manager is approachable and staff feel supported, but quality checks and oversight systems are too new and not fully working in everyday practice yet
Many of these systems were newly implemented and needed time to become embedded into staff practice so they could be assessed for their effectiveness
Staffing levels are enough to meet needs without rushing, but no info on staff staying long-term or agency cover
There were sufficient numbers of staff who were safely recruited to meet people's needs
Staff get training on medicines, safeguarding, and competency checks, but only basic requirements covered with no specialist or development courses mentioned
Staff had received further training and had their competencies checked to ensure safe practice
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews