Working at Orchard House Nursing Home

Staff managed medicines safely... The pharmacist told us, 'Whenever I have gone to do a medication audit, they have always scored in the high 90% and above area.' Risks to people were minimised. People were protected as risks were assessed and well managed.

The care lead told us, 'I love it here. We're a happy and caring team, it's like having another family, we're very supportive of each other.' An agency care staff member... told us, 'It's a lovely place to work... all the staff are really nice and you feel well supported.'

This is a home that has long term stable staff, little change around which makes our job easier, as we have built up a good rapport and know when they need support. The registered manager used consistent agency staff to manage unplanned staff absences.

The home is very well led. The manager is always on hand and visible to all staff. Staff are listened to and well supported.

Orchard House Nursing Home is a founding member of the Namaste programme... The activities coordinator showed us the outcome of a recent study they had conducted over a year looking at the efficacy of the Namaste programme on eating and drinking. The results showed that 35-40% of fluids were consumed during Namaste sessions and fluid intake increased.