Working at Orchard House Care Home
290 Scalby Road, Scarborough, YO12 6EA
Operated by Later Years Care Limited
6 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Strong safety measures and enough staff to meet needs with a supportive culture, but no registered manager in place yet and irregular supervision."
Safety & Risk
8/10
✓
Risks to people had been identified and recorded. Thorough management plans were in place... Accidents and incidents were recorded, and action had been taken... Audits were used to identify any shortfalls... lessons had been learnt and shared with the staff team.
Staff Culture
6/10
✓
Staff told us there had been many positive improvements... and they now felt much more included and listened to. '[Manager's name] and the team leader are very supportive. We get asked our views...'
Staffing Levels
6/10
✓
There was enough staff on duty to meet people's needs. A relative told us... 'I have no concerns over staffing levels.' The manager had introduced a tool... to ensure staffing levels were safe.
Training & Dev
5/10
!
Per 2021 comprehensive inspection: Staff had been provided with the appropriate training to enable them to carry out their roles. Staff told us they didn't always feel supported and supervision had not taken place on a regular basis.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The previous registered manager left the service in October 2022. The deputy manager had been promoted to manager and they had been in this post for one month.
Programmes
5/10
!
Per 2021 comprehensive inspection: People were actively encouraged to remain active and participate in activities and interests they enjoyed. The home also provided a day centre provision which people using the service could attend.
Points to consider
No permanent manager in place yet, the deputy was promoted just one month before inspection.
At the time of our inspection there was not a registered manager in post. The previous registered manager left the service in October 2022. The deputy manager had been promoted to manager and they had been in this post for one month.
Only standard training and induction for staff, supervision not done regularly.
Per 2021 comprehensive inspection: supervision had not taken place on a regular basis.
Basic activities and day centre access only, no dedicated coordinator or varied structured programme.
Per 2021 comprehensive inspection: People were actively encouraged to remain active and participate in activities and interests they enjoyed. The home also provided a day centre provision which people using the service could attend.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews