Working at Orchard House Care Home

Not enough staff on some shifts, like nights with just a nurse and one carer for people with high needs, so care feels rushed and people wait too long.

Staff members told us there were not enough staff available on the ground floor... there was only a registered nurse and one carer at night, which made 'it very difficult to do the job safely for people and staff'.

Little activities programme so the role is mostly routine tasks like washing and dressing with few chances for creative engagement.

Per 2019 comprehensive inspection: 'There's not much entertainment, it can be quite boring... We used to have chair exercises each week but that's stopped too.'

Only standard training with yearly updates and some specialist sessions, but no funded qualifications or career development mentioned.

Per 2019 comprehensive inspection: Staff had received training when they first started working at the home and this was updated each year... although not all staff following this information and guidance.