Working at Orchard House
95-97 Holly Lane, Birmingham, B24 9JP
Operated by Options for Care Limited
8 bedsNursing homesResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Stable staffing with low turnover and motivated staff enjoying recognition, although basic training and activities without specialist programmes hold it back."
Safety & Risk
7/10
✓
People were kept safe and knew who to raise concerns with if needed. The registered manager and staff knew how to recognise and protect people from the risk of abuse.
Staff Culture
7/10
✓
Staff were motivated and enjoyed being part of the home and told us the provider and registered manager recognised their hard.
Staffing Levels
8/10
✓
There was a low staff turnover and people were supported by enough staff to meet their physical and social needs. One person told us, 'Always staff around at least two which is more than needed.'
Training & Dev
6/10
✓
Staff had completed training and told us they understood people's health conditions.
Management
7/10
✓
People and staff spoke positively about the registered manager and felt able to raise concerns and were confident that these would be addressed.
Programmes
6/10
✓
There was a wide range of opportunities for people to engage in activities and follow hobbies and interests. The service had good community links such as local churches and schools.
Points to consider
Staff get standard training needed for the job but no specialist courses or funded qualifications mentioned.
Staff had completed training and told us they understood people's health conditions.
Activities include hobbies and community links but no dedicated coordinator or specialist programmes like pet therapy.
There was a wide range of opportunities for people to engage in activities and follow hobbies and interests. The service had good community links such as local churches and schools.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews