Last updated: 9 February 2026
"Staff are passionate with strong ownership and safety practices, although recruitment difficulties caused staffing vacancies."
Staff understood people's needs and how to manage risks; medicines safely managed with STOMP principles; incidents analysed for patterns and used as learning opportunities.
Staff were passionate about providing good care outcomes and took ownership for their practice; they regularly went above and beyond to be there for individuals.
There were enough staff on duty. Due to pressures caused by the COVID 19 pandemic and recruitment difficulties, the service had experienced issues filling vacancies.
Per 2017 comprehensive inspection: Staff had a programme of induction, training and appraisal; mandatory training repeated regularly, including first aid and managing safety.
The management team maintained clear oversight of the service and had created a robust governance system, which rapidly identified any issues.
Per 2017 comprehensive inspection: Regular structured programme including allotment, fruit trees, 'The Croft' activities centre with arts, crafts, pottery, community outings and hobbies.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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