Last updated: 10 February 2026
"Supportive manager and strong safety practices like safe medicines, although basic activities and adequate staffing hold it back."
Staff had completed safeguarding training... Medicines were stored and administered safely... Comprehensive investigations were completed, and learning was shared with staff
Staff told us they knew how to report any concerns and were confident these would be properly dealt with by the registered manager
There were enough staff deployed to provide people with their individual care
Staff received additional training to meet specific needs, for example staff completed training relating understanding learning disabilities and autism. 'We have lots of training, we regularly have to refresh it.'
The registered manager was keen to learn about how to improve the service and ensure people received good quality care. Staff told us the registered manager was very supportive
People were supported to pursue activities they enjoyed. This included activities inside and outside the home within their local community for example, home baking and games of bingo
No activities coordinator or specialist programmes, just basic things like bingo and baking to keep days varied
home baking and games of bingo
Staffing is adequate to meet needs but nothing special, no info on low agency use or stable team
There were enough staff deployed to provide people with their individual care
Supervision for staff happens but not regularly enough yet, though manager plans regular meetings
Staff received supervision however the regularity of this varied
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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