Working at Options Thorpe House

Not enough staff and frequent changes in who works there, which stretches the team and hurts morale.

Feedback highlighted concerns about low staffing levels and the impact this had on staff morale in the service. 'Staff levels are at an all-time low since I've been here. Frequently certain service users have no set staff due to staffing levels'

Gaps in specialist training for the residents' conditions, despite staff asking for it.

Training completion levels in subjects specific to peoples diagnosis were found to be low in some areas. We made a recommendation about this.

Staff morale is low because of staffing shortages and changes.

The last six months have brought a lot of change of staff... Think this is affecting [Name] due to new faces/less staff.