Last updated: 10 February 2026
"Approachable management and strong safety practices stand out, but low staffing and gaps in specialist training hurt staff morale."
People were protected from risks associated with the spread of infection. Medicines were safely stored and administered as prescribed.
Feedback highlighted concerns about low staffing levels and the impact this had on staff morale in the service.
Feedback highlighted concerns about low staffing levels and the impact this had on staff morale in the service.
Training completion levels in subjects specific to peoples diagnosis were found to be low in some areas.
Staff and relatives said the registered manager was approachable and felt they would be able to raise any issues.
There was a dedicated sensory room within the home. People were supported to increase their independence and learn new skills for example preparing food, drinks and recycling.
Not enough staff and frequent changes in who works there, which stretches the team and hurts morale.
Feedback highlighted concerns about low staffing levels and the impact this had on staff morale in the service. 'Staff levels are at an all-time low since I've been here. Frequently certain service users have no set staff due to staffing levels'
Gaps in specialist training for the residents' conditions, despite staff asking for it.
Training completion levels in subjects specific to peoples diagnosis were found to be low in some areas. We made a recommendation about this.
Staff morale is low because of staffing shortages and changes.
The last six months have brought a lot of change of staff... Think this is affecting [Name] due to new faces/less staff.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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