Working at Options Roxby House

Thorough systems protected people from the risk of harm... Accidents and incidents were carefully recorded... organisation analysed all trends... learning was implemented quickly and effectively.

Staff spoke consistently about the service being a good place to work and support they received from the registered manager and colleagues. 'The manager is always there for us and is open to any suggestions.'

There were sufficient numbers of staff on duty during our inspection to meet people's needs and relatives agreed with this. '[Name] has their team of staff... always have two staff with them... just in proximity for when needed.'

The service continued to use innovative and creative ways of training and developing their staff team based on these recommendations... bespoke programmes for the development of academic, vocational, social and life skills.

The registered manager demonstrated strong values, implemented good practice delivery throughout the service and led a committed staff team in delivering a person-centred approach.

new 'inclusive initiative'... decorating a float to compete in the local agricultural show, hosting an inclusive music festival, participating in a 'highland games' event... 'hobbit house' and model train room.