Last updated: 9 February 2026
"Staff feel well supported with good morale and a relaxed atmosphere, but basic activities without a regular programme hold it back."
There was a culture of learning from accidents and incidents. The provider monitored the number of falls people had and took action to reduce the risk of further falls. For example, sensors were in place to alert staff when people mobilised. This had resulted in a reduction of falls.
Staff morale was good and there was a happy and relaxed atmosphere in the home.
There were enough staff to meet people's needs in a safe way. Staff told us there were enough staff to meet people's needs and help keep them safe. During our visit the atmosphere was relaxed, and staff were able to spend quality time with people.
A member of staff said, 'I feel really well supported by [name of provider]. The training is really good and I get regular refresher training.'
Staff morale was good and staff told us they felt well supported. Staff received the supervision and support needed to carry out their role effectively.
Per 2021 comprehensive inspection: Staff had provided in-house activities such as crafts and painting. External entertainers had recently started to visit the home to provide people with musical events.
Just basic activities like crafts, painting, and entertainers now and then, no coordinator or regular programme, so the role is mostly routine personal care.
Per 2021 comprehensive inspection: Staff had provided in-house activities such as crafts and painting. External entertainers had recently started to visit the home to provide people with musical events.
Staffing is adequate with enough carers for safe care and some quality time, but nothing special like low agency use or stable long-serving team.
There were enough staff to meet people's needs in a safe way. Staff told us there were enough staff to meet people's needs and help keep them safe.
Only standard training and regular refreshers with no specialist courses or funded qualifications for career growth.
A member of staff said, 'I feel really well supported by [name of provider]. The training is really good and I get regular refresher training.'
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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