Last updated: 10 February 2026
"Robust safety with safe medicines and strong risk assessments plus supportive managers and culture, although activities are basic without a dedicated coordinator."
Medicines were managed and administered safely. The provider had an electronic medication system which minimised the risk of medication errors. Risk assessments were robust.
The service had a culture which was person centred, inclusive and empowering. Staff felt supported and engaged with the registered manager's ambitions.
There were enough staff to meet people's needs. Appropriate recruitment checks were completed.
Staff had a detailed induction... access to regular supervision... registered manager had oversight of training and monitored this to ensure all essential training was up to date.
Staff had regular team meetings where they felt able to raise their views. One member of staff told us, 'The managers are excellent. If I say something, it gets sorted.'
There was a wide variety of activities available... We did baking yesterday. We play dominoes. We made crafts.
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine personal care with some basic group activities like baking and crafts.
There was a wide variety of activities available for people to participate in. One person told us, 'We did baking yesterday. We play dominoes. We made crafts; I've kept mine in my room.'
Staffing is adequate but nothing special, with no details on low agency use or long-serving teams.
There were enough staff to meet people's needs. The registered manager regularly reviewed... to ensure there was enough staff available.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Staff had the correct training, skills and experience... all essential training was up to date.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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