Working at OLIVE ROW CARE HOME
Albert Street, Kettering, NN16 0EB
Operated by Northamptonshire Care Limited
54 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel proud of improvements with regular training and supervision, but poor activities and inconsistent hand hygiene hold it back."
Safety & Risk
4/10
!
During the inspection we observed staff did not always wash their hands or change their personal protective equipment after providing personal care or handling soiled bedding.
Staff Culture
6/10
✓
A member of staff told us, “I am proud of the improvements that have been made, the quality of care has improved.”
Staffing Levels
5/10
!
A relative told us, “There’s enough staff now they’re all downstairs. At the weekend it can seem there more stretched.”
Training & Dev
5/10
!
The provider regularly checked staff practice and competencies and ensured staff were supported through regular supervision.
Management
4/10
!
The provider had deployed interim managers and leaders including a clinical lead to make the required changes to improve the service. The provider need to embed a permanent team to ensure continuous implementation and embedding of their systems.
Programmes
3/10
✕
A relative told us, “[Name] likes to be in their room or if there are activities they will watch, they wouldn't join in, [Name] was the same at home, quiet.”
Points to consider
No structured activities programme or coordinator mentioned, so the role is mostly routine personal care with little variety.
A relative told us, “[Name] likes to be in their room or if there are activities they will watch, they wouldn't join in, [Name] was the same at home, quiet.”
Staff sometimes skipped hand washing or changing gloves after personal care or soiled sheets.
During the inspection we observed staff did not always wash their hands or change their personal protective equipment after providing personal care or handling soiled bedding.
Temporary managers in place while recruiting permanent ones, so leadership stability not fully there yet.
The provider had deployed interim managers and leaders including a clinical lead... The provider need to embed a permanent team to ensure continuous implementation and embedding of their systems.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews