Last updated: 10 February 2026
"Staff feel valued in a positive environment with up-to-date training and enough staff, but the manager is not yet registered and quality checks missed medicines issues."
Medicines were not always stored, managed and administered in line with good practice guidelines... The temperature of the room was not routinely recorded... daily temperature checks were not consistently recorded.
Staff felt valued by the management team and told us Olive Lodge was a good place to work... Staff spoke of a positive working environment... strong staff morale during Covid-19.
We saw there were enough staff working to meet people's needs and staff were spending meaningful time with people... The manager monitored staff deployment and ensured safe staffing levels were maintained.
Staff told us, and the training matrix showed, all staff were up to date with their training. This included areas such as moving and handling, safeguarding and first aid... Staff received regular supervision.
At the time of our inspection there was a manager in post who was in the process of registering with CQC... Daily walkaround checks had not been routinely completed and medication audits had not identified the shortfalls we found.
Activities co-ordinators were employed at the home. A variety of activities was planned for people and a notice of these was on display.
The manager isn't fully registered yet, and quality checks like daily walkarounds and medication audits missed problems.
manager in post who was in the process of registering with CQC... Daily walkaround checks had not been routinely completed and medication audits had not identified the shortfalls we found.
Some gaps in medicine storage and checks, like not always recording room or fridge temperatures.
The temperature of the room was not routinely recorded to determine if the medication was kept within the correct temperature range. Some medicines required refrigeration, yet daily temperature checks were not consistently recorded.
Activities programme with a coordinator and some variety, but no specialist or creative approaches mentioned that would make the role more interesting.
Activities co-ordinators were employed at the home. A variety of activities was planned for people.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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