Working at Olive House Home for Older People

Safety gaps like poor infection control and unmanaged risks such as loose wardrobes mean more hazards during shifts.

Infection prevention and control measures were not always safe. We found unlabelled/communal toiletries in multiple bathrooms which posed an infection risk... Risks were not always appropriately assessed and monitored. Wardrobes were not always securely fixed in place

Management oversight is weak with poor audits and record-keeping, so issues slip through.

Shortfalls in governance were identified during the inspection. This included poor recording and ineffective audits.

Staff miss out on regular supervisions, limiting support and development.

Staff supervisions were not happening in line with the provider's policy... Staff were not supervised in line with the provider's policy. We found a number of staff had not had a recent supervision.