Last updated: 10 February 2026
"Staff receive good training in a supportive culture with strong safety, but no permanent manager and lack of activities hold it back."
The provider had a system in place to protect people from the risk of abuse. Staff knew how to recognise and report abuse and were confident appropriate action was taken to keep people safe. Risks associated with people's care had been identified and managed safely.
Staff confirmed they had been involved in meetings and felt able to discuss issues freely. Staff told us the deputy manager was approachable and supportive.
We observed staff interacting with people and found there were sufficient staff available to support people. However, sometimes staff required direction to ensure they were deployed effectively.
Per 2020 comprehensive inspection: Staff were well trained and supported for their role so that they could meet people's assessed needs.
At the time of our inspection there was no registered manager in post. The deputy manager was covering the management of the home and the recruitment process to select a new manager had commenced.
There was a lack of social activities for people to engage in. The provider was in the process of recruiting to the post of well-being lead, whose role will be to ensure people have access to social stimulation.
No permanent manager in post, so leadership feels unstable and oversight is inconsistent.
At the time of our inspection there was no registered manager in post. The deputy manager was covering the role of the manager but needed support to ensure the smooth running of the home.
No activities programme or coordinator, so the role is mostly routine personal care.
There was a lack of social activities for people to engage in.
Staffing is adequate but nothing special, staff sometimes not deployed effectively.
sometimes staff required direction to ensure they were deployed effectively.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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