Working at Oldfield Bank Residential Care Home
5 Highgate Road, Altrincham, WA14 4QZ
Operated by 3A Care (Altrincham) Limited
28 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and a friendly family-like culture, but basic activities and occasional unsupervised communal areas hold it back."
Safety & Risk
8/10
✓
Medicines were managed safely. Staff understood how to safeguard people and when to raise concerns. Risks were regularly assessed and clear guidance provided in care plans.
Staff Culture
8/10
✓
Staff reported a high level of job satisfaction. Staff told us 'I love it here. The manager and staff are very good. It is very friendly' and relatives said 'It's like being part of a big family'.
Staffing Levels
6/10
✓
Staffing levels were safe. There were enough staff to meet people's needs in a timely way. Staff retention was good, however communal areas were occasionally left unsupervised for short periods of a few minutes.
Training & Dev
6/10
✓
Staff completed regular safeguarding training. Staff who administered medicines had been trained to do so and the registered manager completed regular competency checks. Staff told us 'I get regular supervision'.
Management
8/10
✓
The registered manager had a strong presence in the home. There was an open culture and they were accessible to residents, relatives and staff. Relatives told us 'The registered manager is very good and approachable.'
Programmes
5/10
!
Per 2019 comprehensive inspection: The home employed an activities co-ordinator with a schedule of planned activities, one-to-one support, weekly nursery visits and church communion; new sensory room funded per 2023.
Points to consider
Enough staff usually, but lounges sometimes left unsupervised for a few minutes while you cover other tasks.
communal areas were occasionally left unsupervised for short periods of a few minutes. There was no evidence that people had been harmed as a result.
Only standard training like safeguarding and medicine checks, plus supervisions, no specialist courses or career development.
Staff completed regular safeguarding training. Staff who administered medicines had been trained to do so and the registered manager completed regular competency checks.
Basic activities run by a coordinator with some group and one-to-one sessions, so mostly routine care with limited variety.
Per 2019 comprehensive inspection: The home employed an activities co-ordinator and staff told us they felt the activities offer in the home had improved over the last year.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews