Last updated: 10 February 2026
"Supportive manager and positive family-like culture where staff feel valued, although staffing lacks stable long-serving teams and training is only standard."
Staff trained in safeguarding... risk assessments in place... people received medicines when needed... learning from incidents shared through handovers and meetings.
Staff were positive: 'I love it here. The support is really good... great team and... feels more like family.' Open-door policy and freedom to speak up.
People were supported by enough appropriately trained staff to meet their needs safely. Staff told us there were enough staff... good staff presence... atmosphere... calm and unhurried.
Staff were positive about the training... 'There is good training both on-line and face to face. I am up to date... can request additional training... regular supervisions'.
The manager led by example and promoted a positive and inclusive culture where staff felt supported and valued. Staff said '[Name of manager] is amazing. She is there, open, reasonable, very supportive and... always out on the floor'.
Designated activity staff were employed and a varied programme of activities was in place. These included activities in the home and local community... trips out, dominos.
Staffing is adequate with good presence on the floor but no mention of low agency use or stable long-serving teams.
Staff told us there were enough staff to meet people’s needs. There was a good staff presence throughout the home.
Only standard training including online and face-to-face plus supervisions, no specialist courses or funded qualifications.
There is good training both on-line and face to face. I am up to date with all my training... you can request additional training if... interested.
Varied activities programme run by dedicated coordinator but no distinctive specialist approaches or innovative methods.
Designated activity staff were employed and a varied programme of activities was in place. These included activities in the home and local community.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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