Working at Old Vicarage Nursing Home

The provider had effective systems in place to analyse accidents and incidents to identify trends and whether any action could be taken to prevent them from happening again. We were assured that the provider was using PPE effectively and safely and preventing visitors from catching and spreading infections. Per 2020 comprehensive inspection and 2022 targeted inspection.

Staff consistently told us they felt supported by the management of the home, a staff member said, '(registered manager) is amazing, I know if I had any concerns they would listen to them'. There was a strong, positive person-centred culture in the home. Per 2020 comprehensive inspection.

People told us there were sufficient staff to meet their needs and help keep them safe. One person said, 'carers always come quickly if I need help.' Throughout our visit we observed a good staff presence and staff responded quickly to any requests for assistance. Per 2020 comprehensive inspection.

Staff undertook a comprehensive training programme to ensure that they had the knowledge and skills to carry out the role. Staff told us they thought the training they received was good. Per 2020 comprehensive inspection.

The registered manager provided strong leadership of the service and staff were clear what their roles and responsibilities were. Staff consistently told us they felt supported by the management of the home, a staff member said, '(registered manager) is amazing, I know if I had any concerns they would listen to them'. Per 2020 comprehensive inspection.

There was an activities co-ordinator employed and we saw in-house activities taking place throughout the inspection. Per 2020 comprehensive inspection.