Working at Old Shenfield Place
2 Hall Lane, Brentwood, CM15 9AB
Operated by Rosebank Nursing Homes Limited
31 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good training, positive culture with a stable team and engaging activities, but poor management oversight and safeguarding failures hold it back."
Safety & Risk
4/10
!
Safeguarding policy and procedure were not always followed correctly. The registered manager had not followed the procedure for reporting a safeguarding incident where a person had been harmed.
Staff Culture
6/10
✓
The culture and atmosphere in the service was open, inclusive and respectful and there was a consistent staff team.
Staffing Levels
5/10
!
There were enough staff employed at the service to keep people safe. However, we observed when one person had a hospital appointment... it left the service short of care staff.
Training & Dev
6/10
✓
Staff had received an induction and training suitable to their role. The programme of training was comprehensive, and staff completed both online and face to face training including the Care Certificate.
Management
4/10
!
The registered manager did not have good oversight of the service or the systems set up to manage it. Quality monitoring arrangements were not robust and quality checks... had not always been completed.
Programmes
6/10
✓
Staff arranged theme days and the home would take on a holiday atmosphere with clothing, music and food in regard to the destination that day such as Australia day, France day and so on.
Points to consider
The manager lacks full oversight of the service and is not always around because they also work at another home.
The registered manager did not have good oversight of the service... they were not always visible and available as they worked as a registered manager and senior member of staff at another of the providers' services.
Safeguarding incidents were not always reported properly to the right people.
The registered manager had not followed the procedure for reporting a safeguarding incident where a person had been harmed.
Staff recruitment missed checks on work history gaps, and rotas leave the home short when residents go out.
Staff application forms for employment we saw did not contain the information required in law regarding gaps in prospective employee's employment history... when one person had a hospital appointment... it left the service short of care staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews