Working at Old School House

Staffing is adequate but fewer staff on weekends and no one in charge of the shift when managers are off.

One relative commented 'If I have visited during the week, there seem to be staff around, but there are definitely fewer if I go at weekends.' ... there was no member of staff taking responsibility... when the registered manager or deputy were not present

One safeguarding concern was not passed to the council and some incidents like injuries were not always told to the regulator.

We found 1 incident had not been referred. The provider had not ensured we had consistently been notified of all events they were required to tell us about... such as injuries and safeguarding concerns.

Only standard training with regular supervision but no checks that staff can safely move and handle people.

In discussion with the registered manager, we found there were no checks carried out to ensure staff were competent to carry out safe moving and handling practices.