Working at Old School House
Church Lane, New Romney, TN28 8ER
Operated by Canterbury Oast Trust
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Hands-on leadership empowers staff alongside strong safety practices and a supportive culture, but staffing relies on flexi-bank workers and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff had received safeguarding training and understood how to raise safeguarding concerns. Individual risk assessments gave staff with the information to reduce and manage risks
Staff Culture
7/10
✓
Staff felt supported to carry out their roles and there were sufficient numbers of staff to meet people's needs
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people's needs and keep them safe
Training & Dev
7/10
✓
Records confirmed that training followed a three-yearly cycle with additional eLearning courses including conflict resolution; safe management of behaviour; NAPPI
Management
8/10
✓
The Registered Manager had worked alongside the staff team to offer hands on leadership to empower each team member
Programmes
6/10
✓
People's activity plans and daily communication books showed... activities they had chosen, ranging from watching videos... to trips out locally... attending a life skills group
Points to consider
Staffing is adequate but relies on some flexi-bank workers to cover shifts.
To ensure continuity, the service used flexible bank staff that people knew well
Activities offer variety like trips and life skills groups but no dedicated coordinator or specialist programmes.
People's activity plans... ranging from watching videos on the internet and listening to music, to trips out locally for coffee and cake, attending a life skills group
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews