Working at Old Sarum Manor
Rhodes Moorhouse Way, Salisbury, SP4 6SA
Operated by Elmfield Care Limited
66 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Enough staff meet needs with a positive culture and varied activities, but no registered manager and inconsistent incident reporting are concerns."
Safety & Risk
4/10
!
Incidents and accidents had not consistently been reported to management so appropriate action could be taken in response. In addition, it was not always clear what actions were taken to prevent reoccurrence.
Staff Culture
6/10
✓
Staff also had opportunities to meet regularly with management and they all told us they felt listened to and valued.
Staffing Levels
6/10
✓
During our inspection we observed there were enough staff available to meet people's needs in a timely way. Feedback from people, relatives and staff confirmed this.
Training & Dev
5/10
!
Per 2021 comprehensive inspection: People were supported by staff who had been trained to carry out their roles. Staff spoke positively about their induction and ongoing training.
Management
2/10
✕
There was not a registered manager in post, however, an interim manager had applied to be registered prior to our inspection.
Programmes
6/10
✓
Per 2021 comprehensive inspection: There was a varied activities schedule in place, which included a focus on the 'mind, body and soul'. Activities included quizzes, flower arranging, memory games, knit and natter, arts and crafts and a cookery club.
Points to consider
No permanent manager in post
There was not a registered manager in post, however, an interim manager had applied to be registered prior to our inspection.
Some incidents and potential safety concerns were not reported or investigated fully
Systems in place to report and investigate allegations or incidents of alleged abuse were not robust. We found incidents of potential safeguarding concerns in people's notes which had not been reported to management.
Only standard training and induction, no specialist courses or funded qualifications
Per 2021 comprehensive inspection: Staff spoke positively about their induction and ongoing training. All staff said they knew if they wanted any additional training, they only needed to ask and this would be facilitated.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews