Working at Old Alresford Cottage

Risk plans often miss details or are not done for things like falls and choking, and as-needed meds lack proper guides for staff.

Risk assessments relating to the health, safety and welfare of people were not always completed, or where they had been completed, did not always contain enough detail to guide staff... Medicines which were prescribed ‘as required’ did not always have protocols in place.

Leaders and checks miss some big issues like gaps in risk plans and medicine records.

Governance arrangements were in place, but these were still not always operated effectively... Audits were completed but failed to identify all of the concerns we found during our assessment.

Staff levels are okay but feel stretched at times because of the building layout, even with minimal agency use.

Staff mostly felt there were enough staff, however felt there were times when they were stretched as a team... the layout of the building, it can be a stretch to get to places.