Working at Ogilvie Court

The registered manager had systems in place to learn from risks, significant incidents or accidents at the service. Incidents were fully investigated and learning points were discussed at staff meetings and staff handovers.

Staff felt supported at the service. Staff told us they had regular staff meetings to discuss the running of the service and people's needs.

Staff continued to be supported with training to equip them with the skills and knowledge they needed to support people. New staff were given a full induction... regular supervision with a senior member of staff and received a yearly appraisal.

There was a positive management structure in place which was open and transparent and available to staff when needed. From talking with staff, we saw there was effective communication and support within the staff team.

We have gardening activities where people have grown their own vegetables and we have competitions for the best looking flower bed. There was an activity and resource centre on site where people could attend if they chose to socialise... and complete activities such as cooking or games.