Last updated: 10 February 2026
"Strong safety practices and a supportive staff culture with good training, but no registered manager and limited activities hold it back."
Systems and processes were effective in safeguarding people from abuse. Improvements had been made since the last inspection in ensuring there was sufficient stocks of medicines with a new electronic system.
Staff told us that they liked working at the home and that they were focussed on providing good care. 'The communication is very good, the manager is on the ball and we can go to her with any problems.'
There were enough staff in place to ensure people remained safe and met their needs. One staff member said, 'During Covid it has been difficult at times, but we always have enough people scheduled on shift.'
Staff completed induction and received training in order to undertake their role. Staff had completed training in areas such as moving and handling, catheter care, safeguarding, diabetes and falls awareness.
The service had a manager that was not currently registered with the Care Quality Commission. This means that the provider was legally responsible for how the service is run.
The manager had recently completed surveys seeking people's opinion on activities and food. One person said, 'I've just filled out a survey yesterday about entertainment and other things.'
No permanent manager in post, so leadership might lack full stability and oversight.
The service had a manager that was not currently registered with the Care Quality Commission.
No activities programme or coordinator, so the role is mostly routine personal care.
The manager had recently completed surveys seeking people's opinion on activities and food in order to drive improvements.
Staffing is adequate but nothing special, with some difficulties during Covid shifts.
One staff member said, 'During Covid it has been difficult at times, but we always have enough people scheduled on shift.'
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp