Working at Ocean Swell
33 Sea Road, Westgate On Sea, CT8 8SB
Operated by Mr & Mrs M S Rose
32 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported and trusted in an open culture, but staffing lacks stability and training misses career development."
Safety & Risk
8/10
✓
People were protected from the risk of abuse... Risks to people had been identified and action had been taken... Medicines were managed safely... Lessons had been learnt when things had gone wrong.
Staff Culture
8/10
✓
There was an open culture in the staff team. Staff felt trusted by the provider and registered manager. They told us they worked together to find solutions to problems and did not feel blamed if mistakes were made.
Staffing Levels
6/10
✓
There were enough staff, who had been recruited safely, to support people. People's comments about staff included, 'they are there when I need them'.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff continued to receive the training they needed to complete their roles. They completed an induction... Staff had either completed or were working towards recognised adult social care vocational qualifications.
Management
7/10
✓
Staff felt supported by the provider and registered manager. Staff were motivated and had confidence in the registered manager and provider.
Programmes
6/10
✓
People were encouraged to be involved in day to day activities at the service. This included laying the tables, gardening and feeding visiting dogs.
Points to consider
Staff numbers meet basic needs but no details on low turnover or minimal agency use to keep workloads light.
There were enough staff, who had been recruited safely, to support people.
Training covers standard induction and some specialist topics but no funded qualifications or career development paths.
Per 2018 comprehensive inspection: Staff continued to receive the training they needed to complete their roles. They completed an induction... Staff had either completed or were working towards recognised adult social care vocational qualifications.
Activities like gardening and feeding dogs add variety but no dedicated coordinator or specialist programmes in recent report.
People were encouraged to be involved in day to day activities at the service. This included laying the tables, gardening and feeding visiting dogs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews