Last updated: 10 February 2026
"Staff feel supported and trusted in an open culture, but staffing lacks stability and training misses career development."
People were protected from the risk of abuse... Risks to people had been identified and action had been taken... Medicines were managed safely... Lessons had been learnt when things had gone wrong.
There was an open culture in the staff team. Staff felt trusted by the provider and registered manager. They told us they worked together to find solutions to problems and did not feel blamed if mistakes were made.
There were enough staff, who had been recruited safely, to support people. People's comments about staff included, 'they are there when I need them'.
Per 2018 comprehensive inspection: Staff continued to receive the training they needed to complete their roles. They completed an induction... Staff had either completed or were working towards recognised adult social care vocational qualifications.
Staff felt supported by the provider and registered manager. Staff were motivated and had confidence in the registered manager and provider.
People were encouraged to be involved in day to day activities at the service. This included laying the tables, gardening and feeding visiting dogs.
Staff numbers meet basic needs but no details on low turnover or minimal agency use to keep workloads light.
There were enough staff, who had been recruited safely, to support people.
Training covers standard induction and some specialist topics but no funded qualifications or career development paths.
Per 2018 comprehensive inspection: Staff continued to receive the training they needed to complete their roles. They completed an induction... Staff had either completed or were working towards recognised adult social care vocational qualifications.
Activities like gardening and feeding dogs add variety but no dedicated coordinator or specialist programmes in recent report.
People were encouraged to be involved in day to day activities at the service. This included laying the tables, gardening and feeding visiting dogs.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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