Working at Oban House Residential Care Home

There were robust processes in place to monitor incidents and accidents. Risks were assessed and recorded, along with action staff needed to take to mitigate the risk. Staff had received safeguarding training and knew how to report concerns.

Staffing levels were appropriate to meet people's needs and there were sufficient numbers of skilled and experienced staff deployed to keep people safe. Staff told us staffing levels were sufficient to meet people's needs and provide people with the support they required.

Staff felt supported in their roles and received one-to-one sessions of supervision and regular training. Staff had received safeguarding training, infection control training and been trained to administer medicines with competency assessments.

The registered manager showed a focused approach in improving the culture of the home and providing a positive approach since the last inspection. Records showed that consistent and regular supervisions and appraisals were undertaken, while inclusive staff meetings were held so staff could provide feedback.

We observed activities taking place after lunch too. Staff have held bbqs and invited families of residents and local community. They have invited local schools to visit and a father from the local church visited every week. Activity staff received training to cover support roles.