Last updated: 10 February 2026
"Stable staffing without agency use, supportive management and a family-like culture, although training lacks funded qualifications and career development."
People were protected from the risk of abuse. Staff received safeguarding training and were aware of their responsibilities. Medicines were safely managed and regular audits were conducted.
One member of staff commented, 'We all work well together, it's like family.' The majority of staff rated their job satisfaction as good at 82% and excellent at 18%.
The registered manager told us they had enough staff to ensure people's needs were met and they never used agency staff to cover staff absences. There is plenty of staff to meet people's needs.
Staff completed training that was relevant in meeting people's needs. Training included, safeguarding, medicines management, moving and handling, health and safety and pressure ulcer prevention amongst others.
The registered manager was active and involved in the day to day running of the service which promoted a positive well-led culture within the home. Staff told us they received relevant training and good support from management.
Activity co-ordinators arranged and conducted planned activities every day, such as poetry club, classical music recitals, gardening, coffee mornings, arts and crafts, games and Namaste care.
Staff get standard induction and basic training on topics like safeguarding and moving people safely, but no funded qualifications or career development paths.
Staff completed an induction in line with the Care Certificate. Training included, safeguarding, medicines management, moving and handling, health and safety and pressure ulcer prevention amongst others.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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