Working at Oasis Lodge Residential Care Home
13 Dugdale Hill Lane, Potters Bar, EN6 2DP
Operated by P & P Community Services Ltd
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and positive staff culture with strong safety practices, but basic training and lack of staff retention hold it back."
Safety & Risk
8/10
✓
Staff had received training and demonstrated a clear understanding of how to identify if a person may be at risk of harm or abuse. Medicines were stored securely and administered safely by trained staff.
Staff Culture
7/10
✓
Staff were confident in their roles and felt well supported. One staff member said, 'It is very rewarding working here... The staff team here are very enthusiastic, and the communication is good.'
Staffing Levels
6/10
✓
Records showed there were consistently enough staff on site to meet people's needs promptly. People told us staffing levels were adequate.
Training & Dev
6/10
✓
Training for staff included fire safety, infection control, moving and handling, food hygiene, safeguarding and risk assessing. Staff induction procedures included shadowing and completing the Care Certificate.
Management
7/10
✓
Staff felt well supported by the registered manager. One staff member said, 'The support I get is excellent. The registered manager is very good, and she cares about the people here.'
Programmes
6/10
✓
People were supported to attend a horticultural course, grow vegetables in the garden, go out to the shops, and attend a coffee morning at the local church.
Points to consider
Staff numbers are enough to get by, but nothing about low staff turnover or no agency use to make workloads easy.
Records showed there were consistently enough staff on site to meet people's needs promptly.
Only basic training like safeguarding and moving people, no specialist courses or funded qualifications.
Training for staff included fire safety, infection control, moving and handling, food hygiene, safeguarding and risk assessing.
Some outings and hobbies like gardening and shopping, but no activities coordinator or special programmes to make days more varied.
People were able to take part in a range of activities and outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews