Last updated: 9 February 2026
"Strong safety and supportive management with positive staff feedback, although staffing lacks strong retention and activities are basic."
2020 inspection: 'Visitors were met upon entry by a staff member and were required to follow current guidance for reducing risks of COVID-19. The process... were very comprehensive... We were assured that the provider was preventing visitors from catching and spreading infections... infection prevention and control policy was up to date.'
Per 2019 comprehensive inspection: 'There was an open culture within the service... Staff were positive about the registered manager... "Yes I feel very comfortable with the [registered] manager and know they would listen to me. We can go and speak to them at any time."'
Per 2019 comprehensive inspection: 'People told us they thought there were enough staff to meet their needs... The registered manager told us staffing levels had met people's assessed level of need. On the day of inspection there were enough staff on duty...'
Per 2019 comprehensive inspection: 'New staff completed an induction which included training... Staffs knowledge to deliver safe and effective care was developed through a training development programme... They were being supported to gain a care qualification and received regular and meaningful supervision.'
Per 2019 comprehensive inspection: 'People and visitors felt able to approach the registered manager... Staff were positive about the registered manager and the management team. One member of staff told us, "Yes I feel very comfortable with the [registered] manager and know they would listen to me."'
Per 2019 comprehensive inspection: 'We spoke with... the activities co-ordinator... People told us they felt they had enough to keep them occupied... "The choir is very nice, I love the bingo I always win, and I love a good old sing song when we have musical entertainers come."'
Staffing is adequate with enough staff to meet needs, but no mention of low agency use or strong staff retention.
Per 2019 comprehensive inspection: 'People told us they thought there were enough staff to meet their needs... staffing levels had met people's assessed level of need.'
Activities include basics like bingo, choir and music entertainers with a coordinator, but nothing specialist or innovative.
Per 2019 comprehensive inspection: 'We spoke with... the activities co-ordinator... "The choir is very nice, I love the bingo... musical entertainers come."'
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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