Working at Oakwood Lodge
20 Argyle Road, Ilford, IG1 3BQ
Operated by Oakwood Lodge Care Home Limited
8 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management, good training and a positive learning culture, but basic activities and some past safety issues hold it back."
Safety & Risk
6/10
✓
Risks to people were assessed, monitored and managed... Risks to people were recorded in their care plans and regularly reviewed... Lessons were learnt when things went wrong. We saw incidents and accidents were recorded and actions identified.
Staff Culture
7/10
✓
Lessons were learned when things went wrong... Staff and management were clear about their roles and the provider supported staff following incidents.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs.
Training & Dev
7/10
✓
Staff were trained to support people, including some specialist training, such as how to use a de-choker... Staff received 1 to 1 support from management and supervision.
Management
7/10
✓
Management supported the staff team and were in turn, supported by the provider... showed an open and positive culture where management sought to learn from incidents and improve care as a result.
Programmes
5/10
!
Per 2022 comprehensive inspection: People had individual activity logs that showed activities they had participated in. Records showed that people went out to perform activities when required... exercises and games, whatever they like.
Points to consider
Only basic activities like exercises, games and outings with activity logs, no dedicated coordinator or specialist programmes to enrich the working day.
Per 2022 comprehensive inspection: People had individual activity logs that showed activities they had participated in... exercises and games, whatever they like. They also go out.
Staffing is adequate with enough people on shift, but no details on low agency use or stable long-serving team.
There were enough staff to meet people's needs... There were sufficient staff to ensure people using the service were kept safe.
Some past safety issues like missing protocols for as-needed medications and one risk assessment not fully followed.
Per 2022 comprehensive inspection: PRN protocols were not in place... for one person we found their risk assessment was not being followed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews