Working at Oakwood House Residential and Nursing Home
Oakwood House, Ipswich, IP5 2GD
Operated by Cathena Healthcare Limited
24 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable manager, good training and positive culture, but regular agency staff and basic activities hold it back."
Safety & Risk
7/10
✓
Staff were aware of their responsibilities regarding safeguarding... Medicines were managed safely... incidents were investigated and lessons learnt.
Staff Culture
7/10
✓
Staff were complimentary about changes and developments... fully behind the planned developments and the manager. Regular staff meetings demonstrated a free flow of information.
Staffing Levels
6/10
✓
All people and staff spoken with said there were sufficient staff on duty... The home regularly used agency staff.
Training & Dev
7/10
✓
Records confirmed that staff were up to date with training... 'The training was very good... on line and face to face'
Management
7/10
✓
Relatives and staff praised the registered manager... 'Approachable and supportive.' Staff told us they felt involved with the improvements.
Programmes
5/10
!
People were supported... to access the local community and engage in meaningful activities. The activity coordinator was creating personal profiles... pet dog attended.
Points to consider
They regularly use agency staff which means less stable teams.
The home regularly used agency staff.
Activities are basic like pet visits and video calls with a coordinator, so the job is mostly routine personal care.
The range of group activities at the service had been reduced due to covid-19 restrictions... activity coordinator was creating personal profiles for each person.
Some medication issues like inconsistent stock and body maps mean safety processes are not fully reliable yet.
There were not always sufficient medicines held in stock... Body maps for topical applications were not consistently used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews