Last updated: 9 February 2026
"Helpful management and strong infection control with good training and open culture, although staffing concerns during outbreaks led to recruiting more staff."
2022 targeted inspection: 'Assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection outbreaks... effectively prevented or managed... IPC policy up to date'.
Per 2017 comprehensive inspection: 'Open and transparent culture... staff member said, "you can ask any question you like here, if you're stuck you'll always get help"' with team meetings.
Per 2022 targeted inspection: 'We received information of concern about... staffing arrangements' but 'measures in place to mitigate... starting the recruitment process to add an additional four staff members'.
Per 2017 comprehensive inspection: 'Staff were up-to-date with mandatory training... arranged training... specific to the needs... health related training and conflict management' with regular supervision.
Per 2017 comprehensive inspection: Staff said 'We've got a lovely management team, very helpful' and 'We are well looked after here, it's the best place I've worked'.
Per 2017 comprehensive inspection: 'Supported to engage in activities... within the local community... sensory room... grew their own vegetables... visiting a local eatery for fish and chips'.
Staffing is adequate but there were concerns during COVID outbreaks, so they are recruiting four more staff to cover shortfalls.
We received information of concern about infection prevention and control measures and staffing arrangements at this service... resulted in the service starting the recruitment process to add an additional four staff members to the staff team.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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