Working at Oakwood House
179 Breamore Road, Ilford, IG3 9LU
Operated by Oaks Care Limited
10 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive approachable manager and open positive culture, but basic unstructured activities without a coordinator and only standard training hold it back."
Safety & Risk
7/10
✓
There were systems to safeguard people from abuse and these were being appropriately used. Accidents and incidents were recorded in detail and were investigated by the registered manager to prevent them from happening again.
Staff Culture
7/10
✓
People and staff felt there was a good atmosphere and an open culture in the service.
Staffing Levels
6/10
✓
We looked at the staffing rota for the past four weeks and found sufficient numbers of staff available to support people with their care needs. People were supported by the same staff team to help with continuity of care.
Training & Dev
6/10
✓
Staff had attended various training programmes related to their roles, such as safeguarding adults, medicine management, infection control, moving and handling, first aid, and, health and safety. Staff had completed a structured induction.
Management
8/10
✓
Staff told us the registered manager was very supportive and listened to their views or concerns. One member of staff said, 'The manager is brilliant, very approachable, I can talk to them about any problem.'
Programmes
4/10
!
People were provided with opportunities to engage with meaningful activities and social interests relevant to their individual needs and requirements. For example, one person liked to go to the gym. The staff made sure this happened.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings like gym visits or shopping.
People were provided with opportunities to engage with meaningful activities... For example, one person liked to go to the gym. Some people were able to go out on their own whilst other staff accompanied them if they needed to go shopping or wanted to go to the local café.
Staffing is adequate but nothing special, with no details on low agency use or a long-serving stable team.
There were sufficient numbers of staff to meet people's needs... We looked at the staffing rota for the past four weeks and found sufficient numbers of staff available.
Only standard mandatory training like safeguarding and moving people, no specialist courses or funded qualifications.
Staff had attended various training programmes related to their roles, such as safeguarding adults, medicine management, infection control, moving and handling, first aid, and, health and safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews