Last updated: 10 February 2026
"Staff feel valued with good culture, staffing, training and activities, but no permanent manager weakens leadership."
Staff were aware of their responsibilities in safeguarding people from abuse. Risks were well managed. [...] Medicines were managed safely.
Staff said, 'This is the best it's been. [The providers] have a vision with attention to detail' and 'Senior managers have been fantastic. [...] we can all speak up.'
Staffing levels were appropriate to meet people's needs. Staff told us they had time to get to know and understand people who use the service and had enough time and support to do their jobs effectively.
Per 2019 comprehensive inspection: Staff received an induction to the service when they were first appointed. They received training relevant to their roles. Staff received regular supervision.
The location did not have a registered manager.
Per 2019 comprehensive inspection: The enthusiastic activity coordinator had developed a schedule based on people's preferences. On the first day [...] a local art group supported people [...] local nursery was also visiting [...] go out shopping or [...] play bingo.
No permanent manager in post, so day to day leadership is missing even with provider oversight.
The location did not have a registered manager.
Staffing is adequate and staff have enough time, but no details on low staff turnover or agency use.
Staffing levels were appropriate to meet people's needs. Staff told us they had [...] enough time and support to do their jobs effectively.
Only standard training like induction, basic skills checks and supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff received an induction [...] training relevant to their roles. [...] Staff received regular supervision and felt well supported [...] competency checks.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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