Working at Oakview Care Home

Safety risks like fire hazards for smokers and oxygen users, plus health issues like diabetes, aren't always fully assessed or followed by staff.

People were not adequately protected from fire safety risks. We found some people smoked and several people used oxygen... Individual risk assessments were either not in place, or not detailed enough... staff did not always follow people's risk assessments.

Quality checks and audits miss gaps in care plans and risks, so management oversight feels weak.

some of the audit systems in place had failed to identify the concerns we found as detailed in the key questions safe and effective.

Staffing is just adequate with enough people to cover needs, but no details on low agency use or stable teams.

There was enough staff to meet people's needs.