Last updated: 9 February 2026
"Strong safety practices and supportive management create a positive team with good training, but staffing retention and activities lack dedicated coordination."
We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... promoting safety through the layout and hygiene practices... infection prevention and control policy was up to date. Per 2021 targeted inspection.
Staff told us they liked working at the home. 'It's a good team and we support each other.'... Staff worked well together. Per 2019 comprehensive inspection.
There were enough staff on duty to support people safely... Staff all told us there were enough of them and this allowed them to spend time with people in conversation or just to be with them. Per 2019 comprehensive inspection.
Staff received training when they first started working at the home and this was updated each year... such as for specialised care needs... Staff members received supervision as individual meetings and they felt supported. Per 2019 comprehensive inspection.
The registered manager had an open-door policy and encouraged staff to raise ideas... Staff were positive about the skills and abilities of the manager... 'very helpful and they could speak with them at any time.' Per 2019 comprehensive inspection.
Staff supported people to take part in activities each day and included such things as swimming... trips to the seaside... see a show in London... program of these activities was available. Per 2019 comprehensive inspection.
Staffing is adequate with enough staff to spend time with people, but no details on low agency use or good staff retention.
There were enough staff on duty to support people safely... Staff all told us there were enough of them and this allowed them to spend time with people in conversation or just to be with them. Per 2019 comprehensive inspection.
Activities programme has regular trips and swimming but lacks a dedicated coordinator or specialist approaches.
Staff supported people to take part in activities each day such as swimming... trips to the seaside... A program of these activities was available in people's care records. Per 2019 comprehensive inspection.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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