Working at Oaktree Lodge Residential Home

Staff told us there were enough staff working in the home to support people safely and respond to their needs... 'For most areas of the home staffing is a very high standard. I feel that we are adequately staffed but at busy times of the day when people want to get up or mealtimes we would benefit from an extra person'... Staff worked additional shifts and regular agency staff helped to ensure consistence and continuity in care.

They received regular supervision and the annual training programme equipped them with essential skills and knowledge... 'Mandatory training covered everything I needed to know and to ensure I was confident', 'We are continually doing training as people’s needs change'

The registered manager was very much hands on during our visit and working alongside staff. They worked well together; the mealtime was organised with catering staff and care staff working alongside each other.